Code Works Knowledge Capital

Human Capital Services Spend Management: An Opportunity
Presentation delivered to Chimes Customer Focus Group Forum
Scottsdale
October 5, 2006

Articles

• *Proctor, Jennifer (Jul 2006). Spend Right: Going beyond Procurement tools to improve your bottom line (Jennifer Proctor, APICS
• Ellram, Lisa & Wendy Tate (May 2006). Bank of America: Services Purchasing and Outsourcing. CAPS Research.
• Ellram, Lisa & Wendy Tate (May 2006). Current Trends and Future Directions in Services Outsourcing and Offshoring.
• Atkinson, William (Feb 17, 2005), Managing the business services spend effectively. Purchasing.com.
• Busch, Jason (Jan 4, 2005). Spend Management in Practice: The Rise of Category Management. SpendMatters.com.
• Gadodia, Sam & Larry Giunipero (2003). eSourcing for the Service Industry.
• Stadford, Dennis & Dawn Tiura (2003). Keeping the Savings You Thought You Were Getting in Services Sourcing.
• Jovin, Diana & Luther Harris (2002). Services E-Procurement: What It Is and How It Is Helping Texas Instruments Save Millions.

Analyst Reports & White Papers

• *Aberdeen (Aug 2006). The E-Procurement Benchmark Report: E-Procurement 2.0.
• *Aberdeen (May 2006). The Procurement Outsourcing Benchmark Report: Moving Beyond Cost Reductions.
• *Aberdenn (Oct 2005). Best Practices in Category Spend Management: Contract Labor.
• *CAPS Research (Oct 2005). Outsourcing/Offshoring Your Services Spend.
• Aberdeen (Sep 2005). The CPO’s Agenda: Five Strategies for Procurement Transformation.
• Ariba (May 2005). Spend Management Transformation Through Ariba Category Strategy.
• Aberdeen (Mar 2005). The CFO’s View of Procurement: Getting More to the Bottom Line.
• Aberdeen (Sep 2004). Services Procurement Solutions: Strategic Levers for Savings: Business Value Research Series.
• Abderdeen (Mar 2004). The Category Spend Management Report Series: Report No. 1: Contract Labor.
• Ariba (2004). Seven Habits of Effective Sourcing Organizations.
• *CAPS Research (Jul 2003). Managing Your Services Spend in Today’s Services Economy.
• Aberdeen (May 2003). Services Spend Management: Addressing the Total Cost Lifecycle.
• *CAPS Research (2002). Defining and Determining the Services Spend in Today’s Services Economy.

Organizations

• The Association for Operations Management (APICS)
• CAPS Research
• Institute of Supply Management (ISM)

*Free registration required